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Double-digit top- and bottom-line increases for J. Jill Despite a 17% decline in catalog productivity, J. Jill Group (Nasdaq: JILL) reported a 21% rise

Las Vegas–Home-based call center agents are on the rise in the catalog industry, said Jim Della Chiesa, director of contact center sales for Richardson,

Federated Department Stores announced on Feb. 11 that it was dismantling its Federated Direct division. But that doesn

(Direct Newsline) The chairman of the Government Reform Committee, Rep. Thomas M. Davis III (R-VA), intends to name a task force on postal reform to be

Las Vegas–The most valuable thing a company can manufacture these days isn

Las Vegas–According to a study by the Purdue Center for Customer Driven Quality, catalog call centers outperform those of other industries such as banks

Bad move, dude! Ben Curtis, the 22-year-old actor and current NYU drama student who gained fame as Dell Computer

Victoria

When CATALOG AGE’s previous Benchmark Survey on Marketing was conducted, in fall 2000, the economy was just beginning to show a few cracks. This past

The calendar may have changed but the results are the same for many of the publicly traded catalogers tracked by CATALOG AGE. For instance, San Francisco-based