Live from NCOF: operations and the brand
Nashville, TN–Forget fancy branding campaigns. The key to success is meeting and exceeding your customers
News
Smithsonian catalog laying off 70
Five years after opening its catalog headquarters and fulfillment center in Chantilly, VA, the Smithsonian is closing the facility. The organization will
DMA: ‘slim’ chance of postal reform soon
Direct Marketing Association president/CEO H. Robert Wientzen is less than sanguine about the future of the U.S. Postal Service. “Frankly I think our
Financial reports: Guitar Center, Harvard Biosciences
Well-tuned 1Q sales for Guitar Center Cataloger/retailer Guitar Center (Nasdaq NMS: GTRC) reported an 18% rise in first-quarter sales, to $251.5 million
Bean CEO presses for growth surge
Chris McCormick, who last May became the first non-family member to run L.L. Bean, says that the apparel cataloger has been
USPS files rate case for Confirm tracking system
The U.S. Postal Service on April 24 filed for a new mail classification and flexible pricing proposal with the Postal Rate Commission for its Confirm
USPS to Congress: You owe us $900 million
(Direct Newsline) The financially ailing U.S. Postal Service has renewed a request that Congress pay off a debt of more than $900 million to help it end
USPS, union reach tentative agreement
The U.S. Postal Service announced on April 24 that it had reached a tentative five-year agreement with the National Association of Letter Carriers. The
Financial reports: 1-800-Flowers.com, Sportsman’s Guide
Blooming Quarter for 1-800-Flowers.com Multichannel marketer 1-800-Flowers.com (Nasdaq: FLWS), whose catalogs include Plow & Hearth, Magic Cabin Dolls,