Petco to Acquire Drs. Foster and Smith

| Tim Parry

Petco has entered into an agreement to acquire Drs. Foster and Smith, a leading veterinary-owned online pet supply company. The acquisition will unite one of the largest pet specialty retailers with one of the largest online pet retailers in the country.

Amazon, Amazon Logistics, Amazon.com, UPS, FedEx, Walmart, Costco, ecommerce fulfillment

Is Amazon Still the King of Online Customer Satisfaction?

| Tim Parry

Based on the preliminary consumer shopping data from the Answers Experience Index: 2014 U.S. Retail Report, Amazon is once again leading in online customer satisfaction. But its leadership is eroding. Here’s a look at who’s gaining on Amazon, and other key findings on holiday season behavior.

Apple Pay

Idea of Apple Pay Growing on American Shoppers

| Tim Parry

Four out of 10 US online buyers like the idea of using a phone for payment instead of carrying around a wallet, according to The Bizrate Insights Apple Pay and Payment Security Study #1. But whether or not Apple Pay becomes the standard for wallet-less payment systems still remains to be seen.

MCM Thursday: In Today’s Issue

| Tim Parry

Small Businesses Face Big Challenges this Holiday Season
Top 5 Holiday Shopping Trend Predictions
Is Amazon Using Product Listing Ads?
The Best and Worst Catalog Copy of 2014
Big Data a Big Omnichannel Driver

Is Amazon Using Product Listing Ads?

| Jim Leichenko

Does Amazon’s recent Product Listing Ad activity in the French market mark the start of a new policy at the online retail giant, and will Amazon begin sponsoring PLAs in the U.S. and other markets? Only time will tell, but it’s something all merchants need to be aware of.

ShopRunner Partners with Alipay

| Tim Parry

ShopRunner has announced a new partnership with Alipay which will pave the way for Chinese online shoppers to buy directly from U.S. retailers’ ecommerce sites. Here’s why the ShopRunner-Alipay strategic partnership solves historic pain points for both Chinese consumers and U.S. retailers.

European Engineers Embrace Digi-Key for Online Component Sales

| Tim Parry

Digi-Key, a full-service provider of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe. Here is why engineers in Germany, the UK, France and Italy, among other regions of Europe, are rapidly embracing Digi-Key as their go-to resource for electronic component selection and availability.

DHL Global Mail in the Americas Rebrands as DHL eCommerce

| Tim Parry

This rebranding and the new solutions DHL eCommerce is offering customers is a response to projections of significant growth in ecommerce worldwide in the coming years, especially in emerging markets. Here’s more about the rebranding, and what it means for B2C merchants who want to reach global customers.