BENCHMARK 2000: OPERATIONS

| MCM staff

To satisfy customers’ need for near-instant gratification, many catalogers are investing in technology to provide better, faster service. For instance,

A sporting chance

| Paul Miller

Just as there’s more than one way to skin a cat, Dallas-based Collegiate Pacific has found that there’s more than one way to grow a business. For the

Can you spare a square?

| MCM staff

The Rest Room World catalog hardly seems a source for consumer holiday gifts. But the Pleasantville, NJ-based company is on a roll with one item: its

APPAREL: statistical overview

| MCM staff

BUYER DEMOGRAPHIC DIFFERENCESThe results of The NPD Group’s American Shoppers Panel show that catalog apparel buyers are from an older demographic group