Study Reveals Customers Will Abandon a Brand Due to Poor Experience
Customers will abandon a brand as a result of poor customer experience, according to a new study. See what customers value most from a brand and what will drive them away.
Customers will abandon a brand as a result of poor customer experience, according to a new study. See what customers value most from a brand and what will drive them away.
The Gymboree Corporation announced that, following a comprehensive evaluation of its retail footprint as part of its previously announced court-supervised financial restructuring, the company intends to close approximately 350 stores.
Company Adds Arend Henderson to Role of Senior Vice President of Analytics CHICAGO – July 11, 2017 – PowerReviews, a leading provider of ratings, reviews and question and answer technology … Continue Reading →
nChannel, a provider of multichannel management software, announced that AAA Washington is deploying its platform to deliver a more cohesive customer experience across its 18 retail locations in two states.
Sports Direct International PLC., announced it has acquired Bob Store’s and Eastern Mountain Sports. See what representatives from the company had to say about the acquisition.
J.Crew Group, Inc. announced that it has named James Brett as Chief Executive Officer. Brett, an executive with more than 25 years of retail experience, most recently served as President of specialty home furnishing company West Elm. See what Brett and J. Crew executives had to say about the new position.
The Gymboree Corporation announced the appointment of Daniel Griesemer as the company’s new President and Chief Executive Officer, effective May 22, 2017. Here is how his appointment will benefit the company.
A site abandonment survey of more than 60,000 ecommerce shoppers by Bizrate Insights found that retailers can reduce abandonment of those customers who visited with the intent to buy, but didn’t complete a purchase, by listening to their problems and their proposed solutions. See more about what the survey revealed and what it means for your business.
Tech e-tailer Newegg has launched Newegg Logistics to help ecommerce sellers and other organizations streamline order fulfillment, shipment and returns. See what the service, similar to Fulfillment By Amazon, offers to ecommerce shippers.
The ALDO Group has announced the latest phase of its digital transformation with the release of a new responsive website and ecommerce platform that raises the bar for retail online, in-store and mobile channels. See how this new website and ecommerce platform will change the way customers shop at ALDO.