amazon pacsun storefront feature

Amazon Prime Offers Same-Day Delivery from Retailers

| Mike O'Brien

Digging out a few more shovelfuls to deepen the Prime moat, Amazon is now offering same-day delivery for subscribers in 10 metro areas, who can shop retailers including PacSun, GNC, SuperDry and Diesel and either have the order delivered or picked up in store.

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FedEx: Contractors’ Action Could Be Breach of Contract

| Mike O'Brien

FedEx, in a firm response to a move by a group of FedEx Ground contractors seeking financial relief from the carrier, warned that any collective bargaining activity would put them in breach of contract, even as the group seeks to create a representative committee.

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Cross-Border Ecommerce: Facing Logistical Challenges, Seizing Opportunities

| Mike O'Brien

With worldwide cross-border ecommerce sales reaching as high as $2 trillion by 2030, the opportunity is hard to ignore, but there are logistical hurdles to overcome. The good news: provider networks have made it easier than ever for even SMBs to jump in. This MCM report taps cross-border experts to explore both the risks and rewards of cross-border ecommerce in 2022 and beyond.

UPS city delivery

UPS Exceeds Q2 Targets but Sees Lower Volume

| Mike O'Brien

UPS exceeded its Q2 revenue and earnings projections, but lower volume due to consolidation steps, including reducing Amazon packages by contractual agreement, plus the challenged macro picture didn’t resonate well on Wall Street. UPS is also piloting a delivery density program for major retailers through an OMS partnership.

ecommerce fulfillment center

Is Your Ecommerce Fulfillment Center Ready for a Recession?

| Brian Barry

Building operational resilience and developing problem/solution scenarios for your ecommerce fulfillment center prior to a recession will allow you to be nimbler. Have a plan vs. just hoping it doesn’t occur; hope is not a strategy. Include department heads early, identify areas to review and develop a course of action.

FedEx ground stepvan

FedEx Suspends Sunday Delivery in Some Markets

| Mike O'Brien

FedEx is suspending Sunday delivery for its Ground network in some lower-density markets starting Aug. 21, citing a focus on “improving efficiency and reducing costs,” the move coming amid calls from contractors for relief from high costs, including elimination of Sunday service.

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AB5 Trucker Protest Snarls Port of Oakland

| Mike O'Brien

Truck drivers blocked the Port of Oakland Monday, protesting California’s AB5 law that requires contractors to be reclassified as employees. The law affects an estimated 70,000 independent truckers, many of whom fear losing their livelihood, according to various media reports. There were similar protests last week in LA/Long Beach.

consumers doing stuff

Consumers Willing to Wait, But Not Pay for Shipping

| Mike O'Brien

While consumers may be understanding of delays caused by – yup – supply chain issues, they are less forgiving when it comes to being charged for shipping. Over half of respondents to a survey from Dotcom Distribution said they get the delays, but just 25% of those respondents said it made them more tolerant of shipping costs.

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Walmart Makes Convenience Play, Combining Subscription Programs

| Mike O'Brien

Walmart is adding its in-home delivery service an option for Walmart+ subscribers, making it easier for them to access the service through a single registration as it expands to new markets. Amazon for its part is giving Prime members a year of free GrubHub deliveries, while getting an option for a 2% stake in the company.

FedEx ground stepvan

FedEx Consolidation Plan Was Long Overdue

| Mike O'Brien

Plans for FedEx to consolidate its operations, announced last week to analysts and investors, is long overdue and should yield the efficiency benefits executives are expecting, especially given a fairly conservative five-year timeline, most experts agreed. Others saw FedEx following UPS’ lead with a heightened focus on revenue quality.