Growth Cycle

| Rama Ramaswami

TECHNOPHILES CAN WAVE a fond goodbye to the tail end of the IT boom. The good days aren’t coming back for a long time. A comprehensive new study from

Flexible Software

| MCM staff

SMALL TO MID-SIZED COMPANIES face special challenges when it comes to choosing the right information systems technology. As in the tale of Goldilocks

Mystery Service

| Barbara Arnn

Many multichannel retailers continue to miss opportunities to woo customers. The Chicago-based e-tailing group’s 2004 back-to-school Mystery Shopping

Boost Your Web IQ

| MCM staff

At a loss for conversation among a bunch of bloggers? Wow ’em with this encyclopedic compendium of Internet-related facts. According to the CIA, Nielsen//Net

Charge IT!

| MCM staff

Do-it-yourself may be a great option for home improvement ventures, but for major IT projects, it’s rarely a good idea. Yet few companies can afford to

Connect the dots

| Rama Ramaswami

In the world of logistics IT, what a difference two years haven’t made! This year’s respondents to O+F’s benchmark survey of information technology voice

the return of the thing

| Curt Barry

Analyze this: In deciding whether to shop direct or retail, 81% of consumers indicate ease of returns as an important factor in their decision, according

Into the Light

| MCM staff

Dana Dubbs describes how Lamps Plus replaced manual processes with automation, bringing its facility Into the Light DAZZLING GROWTH IN ONLINE SALES is

Wireless Update

| MCM staff

When it comes to wireless technology in distribution centers and other logistics facilities, user enthusiasm is still not as high as it is for wired systems.

Upwardly Mobile

| MCM staff

World events have slammed us so hard in recent years that we no longer have the time or resources to indulge in Big Ideas. But in a buyers’ guide, with