Fulfillment

A metric-centric organization is one that has a comprehensive yet concise plan to capture, classify, and communicate important data elements, and more important, act upon it.

FedEx Express announced at the end of October it would raise its net average shipping rate by 4.9%– the carrier’s largest increase in seven years. The rate hike is composed of a 6.9% increase in standard list rates offset by a 2% reduction in the fuel surcharge.

Turnover costs range from $3,000 to $10,000 in people time, training, testing, and the ramp-up to full production. This does not include expenses for agencies, ads, etc. which must be added on.

As you research your turnover rate, here are some points to consider.

E-procurement has been slow to catch on for many marketers, but a new study published by Aberdeen, a Harte-Hanks company finds that it can improve cost savings, streamline internal processes, and enhance supplier relationships.

You know it, we know it: These are tough times in the multichannel marketing industry on the front end and back end. And with many merchants now heading

It’s not a great time to be a print cataloger, and I’m not even talking about postal rates and paper prices. Your business is under attack by environmental enthusiasts that want to help people get off your mailing lists.

The International Warehouse Logistics Association (IWLA) recently announced a C-TPAT compliance program for third-party warehouses. The IWLA says its program is based on security best practices guidelines it has developed; the guidelines have earned endorsement of the Customs and Border Protection (CBP).

Rick MacDonald is facility manager for Huntingburg, IN-based home decor and cataloger Touch of Class, responsible for warehouse operations and maintenance, among other duties. MacDonald–also the son-in-law of Touch of Class president/CEO Fred Bell

Last week we asked, “Is global sourcing really worth it?” given that many executives are reconsidering whether or not they should be buying products from international sources.

“Is global sourcing really worth it?” For a variety of reasons, executives at many companies are reconsidering whether or not they should be buying products from international sources.