A meaty discussion
Ron Eike has been the director of operations for Omaha, NE-based specialty foods mailer Omaha Steaks since 1986. He is responsible for fulfillment, logistics,
Fulfillment
Live from NCOF: Better Operations Through Communication
During his Monday afternoon session at the National Conference for Operations and Fulfillment, entitled
The Continuing Evolution of Technology
Change doesn’t occur in a vacuum. The changes we’re seeing in operations systems and processes, for instance, are due to several shifts in the overall
Calling All SEASONAL Reps
It’s April and, for most consumer catalogers, time to plan for their peak staffing needs six months from now. Catalogers that do most of their business
Queen of the contact center
Elisa Lowry is vice president of operations for Jacksonville, FL-based Venus Swimwear and its sister catalog, undergarments title WinterSilks. As such