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Canadian Fulfillment: Importing Bulk Products Duty Free

| Jeffrey Wilkins

Canadian fulfillment means purchasing large shipments overseas, then importing them to Canada, where they’re held by a third party until you receive an order and they ship it out. While it seems like a rather roundabout way of doing business, there’s a reason it’s becoming increasingly popular among U.S. businesses: It saves you money.

ecommerce fulfillment AEO workers

Improving Ecommerce Fulfillment Productivity, Decreasing Labor Costs

| Brian Barry

In calculating ecommerce fulfillment cost per order, labor generally makes up more than 50% of the total. As labor costs continue to increase, overall fulfillment center productivity in many companies has remained flat. What are you doing to manage your labor and reduce costs? Here are five tactics companies should consider.

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Home Depot First Customer for Walmart Delivery Service

| Mike O'Brien

Home Depot has signed on as the first retail customer of Walmart’s new service, GoLocal, with Walmart providing same-day and next-day delivery in select stores in Texas, New Mexico and Northwest Arkansas in the coming weeks, expanding thereafter.

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Wakefern Testing Robot Delivery in Pennsylvania

| Mike O'Brien

Independent grocery cooperative Wakefern Food Corp. is testing robot delivery at two ShopRite stores in Pennsylvania as retailers continue to explore automated options for augmenting traditional methods to make e-grocery fulfillment faster and more efficient. Stores in Yardley and Bethlehem are participating in the trial.

Omnichannel Holidays: Not Optional for Retailers

| Sharon Gee

Uncertainty around holiday store shopping makes an omnichannel strategy more critical than ever. Retailers need to figure out where to sell, both geographically and through which channels. Based on these imperatives, here are four strategies critical to launching a successful omnichannel campaign this holiday season.

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MCM Top 3PLs 2022: Calling All Leading Providers

| Mike O'Brien

Now in its seventh year for 2022, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 5, 2021. Be recognized as a true leader in the field!

FedEx express truck

FedEx, Salesforce Partner on Joint Solutions

| Mike O'Brien

FedEx and Salesforce are joining forces on a multi-year partnership integrating Salesforce Commerce Cloud and its order management system with FedEx and its ShopRunner subsidiary, in a bid to offer a front-to-back ecommerce and supply chain and fulfillment solution for retailers.

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DHL eCommerce Investing $300M+ in Automation, Facilities

| Mike O'Brien

DHL eCommerce, the U.S. unit of logistics giant Deutsche Post, is investing more than $300 million in facilities and automation over the next five years, increasing its square footage here by 70%, automating distribution centers and upgrading IT systems. This includes dedicated export gateways in New Jersey, Illinois and California.

MCM CommerceChat podcast

Instacart and the Great Facebook Talent Raid

| Mike O'Brien

Instacart has been on its own shopping spree, hiring away Fidji Simo, who ran Facebook’s main app, as CEO, as well as Facebookers Carolyn Everson as president and Asha Sharma as COO. What’s behind Instacart’s Facebook hiring binge? In this latest MCM CommerceChat podcast, we explore the subject with Orlee Tal, CEO of Stor.ai.

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The Four Pillars of Success in an Omnichannel OMS

| MCM Staff

Order Management Systems provide the foundation of omnichannel success for retailers and brands building direct-to-consumer (DTC) strategies. In this free on-demand MCM webinar, Forrester analyst Emily Pfeiffer and executives with Softeon discuss key aspects of an omnichannel OMS and case studies from leading retailers.