Little Improvements Mean a Lot
The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the
Order Management
systems solutions
If you’re seeking a system, we’re here to help with our annual review of order management software (OMS). Granted, wading through a list of companies
PAYMENT PLANS
Pretty much every merchant accepts sales via major credit cards and checks that’s how the business works. But a number of other payment methods and billing
Read This Before You Outsource
We take contact center outsourcing almost for granted these days, but the process is far more complex than it seems at first glance. Elizabeth Herrell,
Successful Contact Center Outsourcing
Most U.S. businesses today are vastly different in structure, strategy, and purpose than they were even 10 years ago. But it’s safe to say that for utter
Made to Order
What do you mean, Acme is costing me money? asked Rusty, CEO of AAA Widgets Corp. His old friend Woody smiled. Sure, Acme is one of your oldest and most
Second language
Giving your customers the option of placing orders in a language other than English can be a great way of tapping a new market. But if you don’t do it
PCI Pain
To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The
PAYMENT [ processing ] IN FULL
Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company