Little Improvements Mean a Lot

| MCM staff

The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the

systems solutions

| Ernie Schell

If you’re seeking a system, we’re here to help with our annual review of order management software (OMS). Granted, wading through a list of companies

PAYMENT PLANS

| Mark Del Franco

Pretty much every merchant accepts sales via major credit cards and checks that’s how the business works. But a number of other payment methods and billing

Made to Order

| Ron Hounsell

What do you mean, Acme is costing me money? asked Rusty, CEO of AAA Widgets Corp. His old friend Woody smiled. Sure, Acme is one of your oldest and most

Second language

| Margery Weinstein

Giving your customers the option of placing orders in a language other than English can be a great way of tapping a new market. But if you don’t do it

PCI Pain

| Mark Del Franco

To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The

PAYMENT [ processing ] IN FULL

| MCM staff

Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company