Anticipate Customer Desires with Precision Inventory Planning

| Rod Daugherty

Big data analysis has revolutionized the understanding of customer demand, providing visibility and precision for inventory planning on a whole new level. Now you can not only better understand what influences buying behavior but begin predicting what and when customers will buy with unprecedented accuracy.

LateShipment Helps Shippers Access Carrier Refunds

| Mike O'Brien

With an estimated $3 billion left on the table each year in unclaimed refunds from major carriers for errors such as late or wrong deliveries, a software company has figured out how to automate the claims process and win some of that money back for its shipper clients.

UPS stepvan feature

An Analysis of UPS 2018 General Rate Increase and Other Changes

| Dave Sullivan

Effective Dec. 24 (yes, you read that correctly), rates for UPS Ground, UPS Air and International services as well as UPS Air Freight rates within and between the U.S., Canada and Puerto Rico will increase an average of 4.9%. Here’s an analysis of UPS’s changes and the impact they will have on parcel shippers.

Early Gap Analysis Equals Software Conversion Success

| Paul Sobota

When it comes to a software conversion project, there are major unknowns if you don’t conduct a gap analysis with the selected vendor. Such analysis provides insights on proposed modifications and workarounds, estimated hours and costs, helping you avoid expensive, time-consuming overruns.

Amazon Key Allows In-Home Deliveries When You’re Out

| Mike O'Brien

Right on the heels of Walmart’s September announcement of an in-home grocery delivery service being tested in New York City, Amazon has come out with its own offering allowing drivers to enter homes and drop off items under the watchful eye of a new Amazon smart connected camera – all tied to Alexa.