Without accurate, timely and complete inventory visibility, efficiently managing your ecosystem to serve your business and your customers is impossible. See how a centralized inventory and order management system provides a single version of the truth, increasing efficiency, improving the overall customer experience and driving loyalty.
Amazon plans to build a $1.5 billion air hub at the Cincinnati/Northern Kentucky airport in Hebron, KY, part of its ever-growing logistics enterprise. Observers continue to believe Amazon’s endgame is to handle shipping and distribution not only for its own fast-growing ecommerce business but for other retailers as well.
Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine their existing strategy, these 5 examples should give a better idea of how to do it right.
Critical to meeting customer expectations is delivering on the perfect customer order: the right product at the best price, when and where they want it. Find out what the key components are to making this happen, delighting customers consistently and driving loyalty while maintaining operational efficiency.
Having the opportunity to benchmark your DTC operations against your peers will help you determine where you need to focus your effort and investments to reach and exceed customer expectations. For an in-depth discussion on a joint benchmarking study between Multichannel Merchant and F. Curtis Barry & Co., join us at Operations Summit 2017, March 27-29 in Pittsburgh.
ShipRush offers a midmarket web tool that gives merchants a real-time view of parcel rates across multiple carriers, including UPS, FedEx and the USPS. See what it features and what competitors offer.
When shopping for a product, the price and quality of an item are often key differentiators for consumers. In today’s digital world, however, the customer experience is equally, if not more, important. Here are three ways retailers can drive the customer experience.
After years of an extremely tight market for commercial warehouse space, mostly due to the booming growth in ecommerce, a rapid increase in development including spec projects has been slowly closing the gap. See what the numbers show and how the market is trending.
In a move similar to UPS and its access point location program launched two years ago, FedEx has struck a deal with Walgreens that will place staffed parcel pickup and dropoff operations at local Walgreens stores.
UPS has acquired British firm Freightex to gain entry into the European truck brokerage market. This comes eight months after FedEx closed its acquisition of Netherlands-based TNT Express. See what a UPS unit executive had to say about the rationale behind the move, how it will be integrated with Coyote Logistics and how it’s positioned in the European market.