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Walmart Envisions Drone Delivery for Millions

| Mike O'Brien

Walmart is starting to see demand pick up for its drone delivery service, as the giant retailer has expanded to 37 store-based deployment hubs in seven states and 26 municipalities, with 6,000 deliveries in 2022, an executive told attendees at NRF’s Big Show 2023 in New York.

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Shipium Looks to Replicate Amazon Experience

| Mike O'Brien

Shipium co-founder Jason Murray is all about replicating an Amazon-like experience for shippers, having spent 20 years there helping shape its logistics and fulfillment technology, and now uses stochastic data science and predictive modeling to deliver better SLAs and cost savings.

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Ecommerce Headwinds A-Blowing, Are You Ready?

| Frank Garcia

In 2023, brand success means streamlining shipping and fulfillment, in tandem with expanding omnichannel availability, to reach and delight shoppers. You need to be “omnipresent,” looking to the future and planning ahead while staying connected and delivering satisfying experiences to customers across all touchpoints.

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FedEx Ground Cuts Back Sunday Delivery

| Mike O'Brien

FedEx Ground plans to cut back Sunday delivery from 80% U.S. coverage to 50% starting in March, as it faces lower volume and the high cost of service on a light day. The company initially cut back Ground service on Sunday to 50% coverage from 95% in August, citing a focus on “improving efficiency and reducing costs,”

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Major Parcel Carriers Perform Well During Peak

| Mike O'Brien

The three major parcel carriers had a decent peak holiday season in terms of on-time performance, with service levels comparable to 2019, according to ShipMatrix, not surprising as volumes were lighter even though holiday sales increased, as many shoppers returned to stores. FedEx saw a significant improvement over its 2021 showing.

UPS van in snow holiday peak season feature

UPS Will Not Sunset Residential Peak Surcharges

| Mike O'Brien

UPS for the first time is extending its peak surcharges for residential delivery beyond the usual mid-January cutoff, referring to them as by the new designation of “demand surcharges” which will be in place until further notice, while FedEx is not following suit but letting them lapse.

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Supply Chain Jobs: Why Zoomers, Millennials Don’t Love Them

| Gabe Grifoni

Ask a millennial (the generation born between 1981 and 1997) or Gen Z (born between 1997-2015) to name his or her top 5 exciting and rewarding careers, and there is a strong chance that a supply chain professional isn’t going to be on that list. Here’s how to overcome this recruitment roadblock and attract the next generation of talent.

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FedEx Expands Boxless Returns to SMBs

| Mike O'Brien

Taking advantage of a growing preference for boxless returns, FedEx is rolling out a consolidated returns program early this year aimed at providing the service for small-to-medium-sized merchants in addition to major retailers. While FedEx has a relationship with Happy Returns, it provides all the logistics for this new offering.

Amazon air plane

Amazon Leasing Air Cargo Space, Delivering by Drone

| Mike O'Brien

Amazon, facing a continued slowdown in its ecommerce business and under pressure to boost flagging sales, is looking to sell excess capacity on its commercial cargo jetliners used to move goods among its network of warehouses here and in Europe. Meanwhile, both Amazon and Walmart announced multi-state drone delivery.

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3PL Sector Sees Some Consolidation

| Mike O'Brien

If any sector was ever ripe for consolidation, it’s third-party logistics (3PL), with literally thousands of companies plying their trade, looking to help retail shippers outsource fulfillment, storage, shipping and other operational aspects. Well, 2022 got us at least part of the way there. Here are some of the deals that got done.