Home Depot delivered a solid Q1, including a 21.5% increase in online sales and success on a variety of supply chain and omnichannel fronts. See what else the “improving home improvement” company is doing right these days.
In an era when the customer is king, retailers need to elevate their game to gain loyalty, an edge over the competition in a fierce environment, and drive sales. Here are some best practices culled from winners and finalists of the 2016 Excellence in Customer Experience awards at the Operations Summit.
A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by GS1 US to help the retail industry evolve toward a single fulfillment process for improved cost savings and maximized resources.
Ecommerce-only luxury denim seller DSTLD has seen the benefits of outsourcing its operations, including returns, allowing it to focus on growing its brand. See how the company transitioned from operating its own facility, saving on shipping and giving its customers hassle-free returns.
DIY kit service MakersKit has launched a subscription box service, MakersKit Monthly, which will contain a monthly featured DIY project for $24 a month.
Kohl’s has made great strides with its omnichannel strategy. In 2014, it began the journey when it rolled out buy online and pickup in-store. See how the brand continues to evolve with its omnichannel strategies.
Hiring a third-party logistics provider (3PL) has become a popular option for ecommerce companies in recent years. But because finding the right one is so vital to the success of your ecommerce business, how should you go about evaluating the right options? Here are a few do’s and don’ts of the 3PL selection process.
While an online store might be driving solid revenue, there’s still a huge potential sales loss due to shopping cart abandonment. A major challenge for ecommerce stores, shopping cart abandonment is when a consumer adds to their cart but never makes it past the checkout line, occurring at a shocking average of more than 68 percent of all shopping sessions. Here are the top 10 tips for converting shopping cart bails into sales.
The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. This resulting report by the e-tailing group and Multichannel Merchant takes take an in-depth look at unified commerce and how you can make it work for your brand.
Sealed Air Corp. has partnered with Box on Demand and Panotec, providers of 3D platforms and fanfold corrugated for on-demand, right-sized box creation.