Consumers continue to embrace the ease and convenience of ecommerce, with sales expected to grow 9.4% and cross the $1 trillion mark in 2022, according to Insider Intelligence — and getting packaging right is a major delight factor for them. Here are four ways to make sure your packaging checks all the boxes.
Israeli startup 1MRobotics, just 18 months old, is leapfrogging micro fulfillment to nano fulfillment, using automated robotic systems within containers that can be dropped in suburban locations or fit into an urban building, fulfilling orders in lights-out fashion for delivery in as little as 15 minutes.
Ryder Systems Inc. has acquired niche third-party logistics provider Dotcom Distribution, its second such deal this year, boosting its position in health and beauty, cosmetics and fashion and adding the bench strength of a CEO who has been around since the early days of ecommerce.
With lowered holiday shopping expectations amid inflation concerns, consumers hunt for deals as early promotions lured them in but not in the hoped-for droves, and inventory remains a challenge. Retailers continue to discount and promote to clear out stock, increasingly using resale platforms like Poshmark, ThredUp and Etsy.
The Ocean Shipping Reform Act of 2022 is intended to promote U.S. exports and make ocean transport more competitive, efficient and economical. But a requirement that invoices list the date of container accessibility is proving to be a fly in the ointment. Bryn Heimbeck of Trade Tech Inc. explains efforts to address the inequity.
Newsflash: ecommerce is on the rise, even if there has been a bit of a pullback lately, and the peak of the holiday season is now upon us. As activity ramps up, so does the demand for high-quality customer service. These 5 tips will help you keep on top of the increased inquiry volume and provide the best CX possible this holiday season.
Despite all the attention paid to skyrocketing returns, most retailers in 2022 still treat them as simply the cost of doing business instead of as a strategic focus area and opportunity for a stepped-up customer experience, and the numbers of a new report bear out that approach.
Companion bills in the U.S. House and U.S. Senate aim to amend the 1938 Fair Labor Standards Act, removing the overtime exemption for truckers. Predictably, it’s opposed by shippers and rail carriers, and supported by unions, trucking associations and safety groups. A spokesman for a major auto carrier explains why he supports it.
UPS posted strong Q3 financial results, falling a bit short on revenue vs. the analyst consensus but beating on earnings, as the company was lauded for successfully making network adjustments to falling volumes, unlike rival FedEx’s report about a month ago. The brown carrier also expects peak season volume to be lighter than 2021.
Days before its third quarter earnings report, UPS matched rival FedEx by announcing a general rate increase of 6.9% for 2023, an unprecedented figure for both major carriers set as a benchmark for pricing shipper contract rates. FedEx took heat last month in announcing its rate increase last month, as it reported a painful quarter.