The blue and yellow Blockbuster logo once was as familiar a site as the green and white of the Starbucks emblem today seen across the country. Its disappearance is both a reflection of progress and a reminder of the impact the Internet has had on brick and mortar retailers.
The challenge of blurring the lines between retail and ecommerce is magnified during the holidays. Here’s why breaking down the old silos and fully leveraging the material real estate, physical plant, people, and inventory in all distribution centers, stores, and hubs, is critical to improve fulfillment across the network as a whole.
The USPS reported a 14.1% increase in package volume, and an 11.1% increase in shipping and package revenue in 2015, as mail volume continued to fall.
In today’s retail economy, customers have high expectations. Excellent customer service starts with offering a speedy and seamless experience across your support channels. See other ways your customer service can shine.
These days our Senior Editor Mike O’Brien is plenty busy doing many things for Multichannel Merchant so we thought we would give him a little shoutout by asking all of you, our readers to start following him on Twitter.
Most retailers are not well prepared to handle several shipping issues this holiday season, according to a new survey from shipping and fulfillment software company Temando.
EnterWorks, a market leader in master data solutions for transforming product information into persuasive and personalized content, said the combination of print and web catalogs is a defining element in omnichannel shopping experiences.
Same-day delivery provider Deliv is continuing its market expansion plan by acquiring New York same-day company Zipments, after acquiring WeDeliver in June.
A busy holiday season is a good thing for any ecommerce business. Orders flow in and revenues rise, but the holidays also pose a serious shipping challenge. Adhering to the major carriers’ holiday 2015 shipping deadlines will help you put a smile on your customers’ faces.
Import cargo volume at the nation’s major retail container ports is expected to increase 8.3% this month over the same time last year as consumers begin their holiday shopping. That’s a dramatic difference from this time last year, the National Retail Federation says.