Walmart Asking Suppliers for Inventory, Warehouse Fees
Walmart is asking most U.S. suppliers for fees to cover store and warehouse use, in an effort to wring costs out of the supply chain and boost earnings.
Operations & Fulfillment
Product Recommendations + Ratings and Reviews = Smart Purchase Decisions
Product recommendations and ratings and reviews are both an important part of the personalized customer experience. Using these two tactics allows your customers to make smart purchase decisions and keeps them loyal to your brand. Using ratings and reviews as a strategy helps leverage product recommendations to show high-rated products more often.
UPS Asking Some Retailers for Peak Concessions on Large Parcels
To save costs, UPS has begun negotiating with major retail shippers about eliminating discounts for large parcels during this year’s peak holiday season.
Delivering a Winning Customer Experience
This year, Multichannel Merchant set out to identify and recognize the leaders in customer experience—the companies that routinely excel at every phase of the ecommerce sales experience. These are their secrets to success
Understanding the Multi-Device Cart Abandoner
All roads on the path to purchase intersect in the shopping cart, the chaotic hub of ecommerce activity that represents the buying moment of truth. Here are a few ways to reach the shopper who plans to view their cart later on a different device.
The 7 Tenets of Personalization 3.0
Today’s digital marketer must be empowered to act on any kind of data from any source across channels to deliver relevant, individualized, one-to-one experiences for their key audiences in real time. Here are seven tenets of personalization 3.0.
Using Vendor Scorecards to Rate Merchandise Suppliers
To objectively evaluate the financial and service impacts of your merchandise suppliers, here are 6 points to consider to develop a vendor scorecard system.
UPS Buys Parcel Pro, Boosts Insurance of Luxury Goods Shipments
UPS Capital, a subsidiary of UPS, has acquired Parcel Pro to bolster insurance of luxury goods shipments.
U.S. Postal Service Selects Vantiv for Payment Fraud Solution
CINCINNATI – Vantiv, Inc. (NYSE:VNTV), a leading provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes, announced today that it has been selected … Continue Reading →
FedEx Misses on Top and Bottom Line in Q4
FedEx’ Q4 top and bottom line fell short of expectations, the latter impacted by pension accounting adjustments and a settlement with California drivers.