4 Insider Tips Your Parcel Carrier Doesn’t Want You to Know
While many carrier tactics can be detrimental and costly for shippers, there are certain things shippers can do to offset the bottom-line effect.
Operations & Fulfillment
Ace Hardware Expands In-Store Pickup Nationwide
In yet another reflection of growing omnichannel demand, Ace Hardware announced the national expansion of its in-store pickup program, launched as a pilot in 2014.
O+F Advisor Distribution and Fulfillment Center Roundup, March 31, 2015
A listing of some recently announced expansions, additions and closures in direct-to-consumer distribution and fulfillment centers.
JackThreads Talks About Using Social Media in the Contact Center
JackThreads Customer Engagement Manager David Tull talks about using social media in the contact center and its contribution to the company’s success.
Amazon Expands Prime Now to Dallas
Days after going into Baltimore and Miami, Amazon Prime Now one-hour delivery is available in Dallas; Amazon also faulted the FAA on slow drone approval.
Set Goals – Report Results – Improve Productivity
Openly sharing KPIs and results with employees will improve productivity and boost performance across your direct-to-consumer operations.
We’re a Top 40 Omnichannel Retail Influencer to Follow
Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.” And we’re proud to be on the list!
FAA Grants Conditional Certificate for Amazon Drones
Amazon drones have moved one step closer to commercial reality via an FAA approval of an experimental airworthiness certificate.
Retailers Need to Face Same-day Delivery Dilemma
You can order a pizza from Dominos.com and get it delivered in about an hour, but you can’t order a pizza stone online from a brick and mortar retailer and have it delivered in time to make dinner? Here’s why brick and mortar retailers need to seriously look at same-day delivery.
Amazon One-hour Delivery Expands to Baltimore and Miami
Amazon has expanded Prime Now one-hour delivery service to customers in select Baltimore and Miami zip codes.