O+F Advisor Distribution Center Roundup, Jan. 26, 2015
A listing of some recently announced distribution center expansions and additions in retail and direct-to-consumer operations.
Operations & Fulfillment
Retailers Focus on Returns Excellence as Processing Time Shrinks
StellaService finds returns processing times are shrinking, especially during the holidays, as more retailers make it a focus of the customer experience.
4 Omnichannel Tips to Improve Customer Experience and Increase Sales
When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and how they make their purchases. Here are several tips that will help improve the customer experience and increase sales.
Brand Loyalty, Trust Keys to Canadian Consumers
Canadian consumers are more brand loyal than their U.S. counterparts, but connecting with them involves more relationship-building and trust.
Start Planning Now for Fall and Holiday 2015 Peak Season Operations
You’ve barely put a bow on your peak shipping, but it’s time to assess your performance and start planning for peak season operations in 2015. What are your objectives for improvements? Here are eight steps to help you prioritize which changes happen this year, and which can be pushed into 2016 and beyond.
UPS Adds New Logistics Facilities in Germany, Netherlands
UPS has added nearly 220,000 square feet to its European logistics operations, driven by growing demand from retail and high-tech customers.
Mobile Huge in Omnichannel Engagement, Retailers Report at NRF
Executives from Macy’s, Lowe’s and The Limited said the impact of mobile on omnichannel engagement has been huge and has progressed faster than expected.
ShipStation and Globegistics Announce International Shipping Integration
Online retailers can now use Globegistics to streamline their international shipping via ShipStation.
O+F Distribution Center Roundup, Jan. 13, 2015
A listing of some recently announced distribution center and fulfillment center activity, including Radio Shack, Amazon, Under Armour, FedEx and Kmart.
3 New Year’s Resolutions for Retailers
For those retailers looking to grow rapidly in 2015, meeting and exceeding revenue goals should be a deliberate process. Here’s a guide to quickly analyzing and correcting issues related to logistics that can result in an improved operations experience.