consumers doing stuff

Consumers Willing to Wait, But Not Pay for Shipping

| Mike O'Brien

While consumers may be understanding of delays caused by – yup – supply chain issues, they are less forgiving when it comes to being charged for shipping. Over half of respondents to a survey from Dotcom Distribution said they get the delays, but just 25% of those respondents said it made them more tolerant of shipping costs.

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Walmart Makes Convenience Play, Combining Subscription Programs

| Mike O'Brien

Walmart is adding its in-home delivery service an option for Walmart+ subscribers, making it easier for them to access the service through a single registration as it expands to new markets. Amazon for its part is giving Prime members a year of free GrubHub deliveries, while getting an option for a 2% stake in the company.

cross-border ecommmerce globe and boxes

Cross-Border Ecommerce: Assessing the Risks for SMBs

| Eduardo Lopez-Soriano

As you expand into international shipping, be prepared for the associated complexities of cross-border ecommerce logistics. Businesses that have successful international expansion stories are often those that took the time to lay the critical groundwork, ensuring they were well prepared to handle and address emerging risks.

FedEx ground stepvan

FedEx Consolidation Plan Was Long Overdue

| Mike O'Brien

Plans for FedEx to consolidate its operations, announced last week to analysts and investors, is long overdue and should yield the efficiency benefits executives are expecting, especially given a fairly conservative five-year timeline, most experts agreed. Others saw FedEx following UPS’ lead with a heightened focus on revenue quality.

FedEx express truck

FedEx Outlines Integration Plan

| Mike O'Brien

FedEx executives this week announced plans to integrate its operating companies – ground, express and freight – to drive operational efficiencies and eliminate redundancies, with the hopes of more than recouping the one-time expense of $2 billion over five years to make it happen. Network 2.0 was unveiled during an investor’s day event.

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AB5 Upheld as Supreme Court Declines Case

| Mike O'Brien

The U.S. Supreme Court, in an end-of-term note, on Wednesday declined to hear a California appellate case that leaves in place AB5, a 2020 state law that calls for so-called gig workers to be reclassified as employees, causing a seismic shift in the state’s transportation sector, among others.

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USPS Syncs Service Levels for Package Delivery

| Mike O'Brien

The U.S. Postal Service is shortening the promised service levels for two of its ground delivery products, syncing them with its First-Class Package Service (FCPS), a move the USPS says will drive efficiency by consolidating processing and transportation of volume from all three products.

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Blockchain Leads to Ecommerce Logistics Savings

| David Zartman

It’s no surprise that transmission of ecommerce logistics documents is turning digital, and in particular, via blockchain. It is a platform that seeks to connect the full ecommerce supply chain ecosystem from start to finish: Ports, ocean/air/rail/truck carriers, customs, freight forwarders, package shippers and more. The reward is massive.

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Amazon Disputes It’s Running Out of Workers

| Mike O'Brien

A leaked Amazon memo from mid-2021 indicates the company feared running out of fulfillment workers by 2024, impacting its business growth prospects and vaunted level of service especially for Prime customers, according to a report in Recode that Amazon has downplayed.