Amazon Patents Futuristic Fulfillment Process

| Erin Lynch

In an effort to draw an even larger gap between itself and its competitors, Amazon has been awarded a patent that could potentially ship products to consumers before they even place an order. Welcome to Amazon’s new, futuristic fulfillment.

Best Buy Blames Price Competitiveness in Holiday Sales Decline

| Erin Lynch

The competition in price played a major role in the declining 2013 holiday sales results at Best Buy, according to a statement released by the electronics retailer. In the nine week holiday period that ended on Jan. 4, Best Buy reported $11.45 million in revenue, down slightly from the 2012 holiday season of $11.75 million.

ecommerce fulfillment, shipping data, distribution data, Warehouse/Distribution Center, ecommerce shipping, direct-to-customer fulfillment

Using Big Data to Improve Contact Center Operations

| Erin Lynch

While big data might seem like it generally falls into the silo of the marketing department, more and more merchants are finding out that not only is it just as beneficial in the contact center, but it could also give you an edge against your competitors.

global ecommerce, ecommerce, Latin America, Brazil, Mexico, Chile, Colombia, retailers, retail, cross border, Growing Global

Should Merchants Consider Expanding to Latin America?

| Erin Lynch

For years, when it came to which countries were at a similar stage of advanced and growing economic development, retailers have had their eyes on Brazil, Russia, India and China, affectionately known as BRIC. However, during this week’s National Retail Federation’s conference, the new buzzword was Latin America.