Lands’ End Makes Online Shopping Seamless for International Customers
Lands’ End is working with Borderfree to provide an easier and more efficient online shopping experience for its international customers. See Lands’ End’s plans going forward.
Operations & Fulfillment
The Economic Case Against an Exigent Postage Increase
The Board of Governors of the USPS may vote this month on an exigent postage increase. See what the economic case for catalog mail needs to include.
Top 5 User Testing Tips for Shopping Cart Success
Usability testing can help store owners improve their shopping carts to eliminate any anxiety or confusion throughout the checkout process and lead customers seamlessly through the conversion funnel. To help owners utilize usability testing to beat the shopping cart abandonment average, we’ve pulled together this list of the top five user testing tips for ecommerce.
October 2013 Tip Sheet: Shipping
Need some tips on shipping international? How about some advice on tracking shipments? Or for that matter, how about a last-minute primer on holiday shipping? All that and more can … Continue Reading →
Kohl’s Expects to Hire 50,000 Holiday Employees
In anticipation of the upcoming holiday shopping season, Kohl’s announced that it will hire 50,000 seasonal employees nationally in various in-store, distribution center, and customer service positions.
Postmaster General Says USPS in Midst of Financial Disaster
Postmaster General Patrick R. Donahoe told a U.S. Senate committee that the U.S. Postal Service is in the midst of a financial disaster and that its cash liquidity remains dangerously low.
Canada Post Launches Same-day Delivery in Greater Toronto Area
Same-day Delivery has come to Canada. Canada Post announced Tuesday that it launched a pilot program in the greater Toronto area that will provide evening delivery of products ordered earlier … Continue Reading →
5 Tips to Prepare for the Holiday Shipping Rush
Even though the holiday season is almost here, there is still time to prepare for the rush. Merchants are actively getting ready for what many believe will be a busy holiday season. Here are five holiday shipping tips worth implementing.
15 Ways to Deliver the Best Order Fulfillment Experience
Fulfilling orders is no longer about putting SKUs in a box and shipping products off to the consumer. Merchants are finding that order fulfillment is now a multifaceted operation which includes moving product, creating brand engagement, offering high quality customer service, and creating a lifetime customer. Here are 15 tactics you can use right now on how to delight customers from the warehouse floor up to the box is opened by the consumer.
Stein Mart’s Ecommerce Launch Faces Fulfillment Hurdles
After launching an ecommerce site with hopes of expanding its customer base, Stein Mart may face some fulfillment challenges with the launch.