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UPS Steps Up Same-Day Offering with Delivery Solutions

| Mike O'Brien

UPS has acquired Texas-based startup Delivery Solutions, a platform that offers multi-carrier, same-day delivery services with an impressive client roster across categories that includes nameplates like Abercrombie & Fitch, Giant Eagle, Office Depot and Sephora. Terms of the deal were not disclosed.

How Flexible Labor is Reshaping Ecommerce Fulfillment Operations

| MCM Staff

In ecommerce fulfillment, there’s a growing movement toward a more flexible workforce, driven by staffing challenges and a more empowered labor pool. This is having a massive impact and creating huge potential for operations management. Join us for this free live webinar featuring experts from flexible labor provider Instawork.

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Inventory Management in Challenging Times

| Mike O'Brien

The strategy behind inventory management in ecommerce and retail, difficult in the best of times, has gotten even trickier as inflation continues to dog the economy in the latter stages of Q2, supply chain issues linger and costs rise. Until the bigger picture begins to brighten, finding every avenue of cost savings is the order of the day.

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Ecommerce Returns Donation: Do Well By Doing Good

| Gary C. Smith

Rather than trashing merchandise or selling it to a liquidator, where you can’t control brand identity, consider donating your ecommerce returns. The resulting tax break may be quite handsome, and it may even be more financially beneficial than reselling the merchandise at a cut-rate price.

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Second Autonomous Lane Added by FedEx, Aurora in Texas

| Mike O'Brien

FedEx is expanding its pilot program with Aurora Innovation, creating a new autonomous linehaul route between Aurora’s terminals in Fort Worth and El Paso, TX, making the 1,200-mile round trips weekly with a monitoring driver on board. The two companies began the runs in March, adding to another between Houston and Dallas.

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DeJoy Outlines Drastic USPS Network Overhaul

| Mike O'Brien

U.S. Postmaster General Louis DeJoy outlined plans to streamline facilities and delivery networks to make them more efficient by significantly reducing the number of processing plants and delivery units, eliminating redundancies in an effort to improve performance.

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Dealing With Home Improvement Returns Season

| Scott Huddle

Home improvement shopping season is in full swing. Unfortunately, spring is also a sign that retailers are entering one of the most logistically challenging and costly returns seasons of the year. Here is a review of major returns issues following home improvement season, and what retailers can do to mitigate the fallout.

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Domestic Parcel Growth Much Slower in 2021

| Mike O'Brien

While U.S. parcel volume rose nearly 6% to 21.5B pieces in 2021, it was the slowest growth in five years, and considerably less than the massive 31.5% gain in a pandemic-driven 2020, according to Pitney Bowes’ annual index. It also showed smaller carriers growing rapidly but still holding a tiny percentage of the overall pie.

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Rising Shrinkflation and Transparency: Why It Matters

| Charles Haverfield

Some say shrinkflation is a sneaky strategy because businesses use the same packaging but give customers less, arguing it’s an attempt to deceive them. But many are making sure changes are available for consumers to see in some format. It’s the consumer’s responsibility to check the pack, but communication with buyers is key.

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FloorFound Raises $10.5M to Expand Recommerce Model

| Mike O'Brien

FloorFound, an Austin-based startup that provides the means for retailers to resell large, bulky returns, has raised $10.5 million in a new funding round to help drive its expansion both geographically and in terms of the categories it handles as it rides the recommerce wave.