Enterprise Resource Planning, ERP, order management, order management system, operations and fulfillment, retail operations

Ship-from-Store is No Longer Just for Larger Merchants

| Fred Lizza

The ship-from-store trend has been generating a huge amount of buzz in recent months. While major retailers are seeing big benefits such as improved customer satisfaction and shipping cost savings, it’s doesn’t mean smaller retailers should be excluded.

UPS, United Parcel Service, Shipping/Delivery, Operations and Fulfillment, FedEx, TNT Express, David Abney, ecommerce, seasonal peak, dimensional weight pricing, DIM, DIM weight

UPS Talks About Shopping and Returns

| Daniela Forte

Omnichannel is all the buzz right now among consumers. In a recent one-on-one interview with Multichannel Merchant, Melanie Alavi, retail manager for UPS, explains why it is important more than ever for merchants to embrace the anytime, anywhere shopper.

Amazon Creates 5,000 New Fulfillment Jobs

| MCM Staff

Amazon announced on July 29 that it is creating more than 5,000 new full-time jobs in its U.S. fulfillment network to meet growing customer demand. Fulfillment associates and lead fulfillment associates are being hired at 17 fulfillment centers across 10 states.

domestic shipping, ecommerce, ecommerce returns, Endicia, FedEx, Free returns, IRCE, IRCE 2014, postage, returns, returns process, shipping, Shipping/Delivery, UPS, USPS

Boosting Engagement through Returns

| Erin Lynch

It might not sit high on the hierarchy of important things to tackle when it comes to all things ecommerce, but with 63% of consumers viewing the returns policy before making a purchase, merchant’s better start polishing up their returns plan.