Why EarthLink Likes Click-to-Chat
Is click-to-chat a wise option for every merchant
Operations & Fulfillment
Furloughs for L.L. Bean Call Center Workers
Outdoor gear and apparel merchant L.L. Bean will furlough about 75% of its staff – all but 50 of its 200 workers – at the Bangor, ME-based call center starting in May, according to the Kennebec (ME) Journal/Morning Sentinel.
FedEx SmartPost Heads to Canada
Considering selling to the Canadian market? FedEx SmartPost announced last week that it has expanded its service into Canada for U.S. shippers via the residential delivery capabilities of Canada Post Corp.
Vera Bradley Bags a New Automated DC
If you’ve ever outgrown your distribution center and technology, you know what Vera Bradley was going through a few years ago. The company sells handbags,
Is Now a Good Time to Invest in Systems?
Provided Your Company is in relatively good financial health, this is an excellent time to invest in the e-commerce, order management and warehouse management
Getting Your Site Up to Speed With PA-DSS Compliance
How to Get Your Site Up to Speed With PA-DSS Compliance Before the July 1, 2010 Deadline
An Operations Rebel with a Cause
If you’re going to give advice on breaking the rules of fulfillment, it helps to be intimately familiar with those rules to be one of the people who helped
Secrets to saving on S&H
How direct merchants can turn a prift from shipping and handling
What’s Your Telemarketing Game Plan for Sept. 1?
The Federal Trade Commission (FTC) last year adopted an amended Telemarketer Sales Rule (TSR) citing consumer protection against unwanted marketing communications. As of Dec. 1, 2008, prerecorded sales calls must provide an easy opt-out feature.