twelve for the road

| Rama Ramaswami

No matter which carrier you use, there are ways to radically cut your shipping costs, according to Mark Taylor, CEO of Plymouth, MI-based Taylor Systems

Cyber Shopping Spree

| MCM staff

TO THOSE WHO POOH-POOHED the Internet, there’s new proof that like it or not, the darned thing is an effective information tool. After surveying 3,000

RFID Adoption

| Jeff Morris

IS THERE A METHOD to the madness in the way RFID technology is being purchased and deployed? Apparently so, says a recent report from Forrester Research

opinion & response

| MCM staff

Duluth Trading Co. Gets Plumbers Off Crack At one time or another, we’ve all been exposed to Plumber’s Crack the pants’ sag that exposes too much of a

Nouveau Niche

| Jeff Siegel

When Barnes & Noble, the national book chain, decided to offer same-day delivery in Manhattan for customers who ordered through its e-commerce site, it

Weaklings Need Not Apply

| Rama Ramaswami

Stuck with a wimpy logistics manager? Your business is as good as dead if you can’t deliver products properly, warns William Conroy, president of Tyler

Into the Light

| MCM staff

Dana Dubbs describes how Lamps Plus replaced manual processes with automation, bringing its facility Into the Light DAZZLING GROWTH IN ONLINE SALES is

Growth Cycle

| Rama Ramaswami

TECHNOPHILES CAN WAVE a fond goodbye to the tail end of the IT boom. The good days aren’t coming back for a long time. A comprehensive new study from

the return of the thing

| Curt Barry

Analyze this: In deciding whether to shop direct or retail, 81% of consumers indicate ease of returns as an important factor in their decision, according