Amazon Launches Website Services Subsidiary
Not content with dominating online sales in several product categories, Amazon.com is creating a Website services subsidiary, Amazon Services. Target
Operations & Fulfillment
Material Handling Sellers Dragged Into Reverse Online Auctions
Survey of reverse online auction participants reveals that buyers fare better, and are more satisfied, than sellers
The Big App
The minute she walked into my office, I knew she was trouble. Trouble, with a capital T, and that rhymes with C, and that stands for CRM. Before I even
Backorders Have Always Been With Us
BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days
Hot New Markets in Global Fulfillment
At first glance, this may not seem like the best time for a company to expand its operations and fulfillment globally. Worldwide economic woes, uncertainty
Good Vibrations
The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential
Performance Benchmarks
As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage
Post-War Strategies
The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were,
Anything That Needs a Roof
WAREHOUSE FOR LEASE. Offers cooking, laundry, and babysitting services. No, that ad hasn’t run (yet), but the day when it might may not be too far off.
Opinion and Response
Don’t Count Us Out Just got your 20th anniversary edition of Catalog Age. Congratulations! Looking through the issue I came across a chart entitled on