INDUSTRY STANDARD
Stanley Fenvessy’s contributions to operations still loom large nearly ten years after his death. During the late 1960s, and up to his death in May 1994,
Operations & Fulfillment
Five Steps to Successfully Implement Your WMS
These five steps can help make your Warehouse Maintenance System implementation a success.
Amazon Launches Website Services Subsidiary
Not content with dominating online sales in several product categories, Amazon.com is creating a Website services subsidiary, Amazon Services. Target
Material Handling Sellers Dragged Into Reverse Online Auctions
Survey of reverse online auction participants reveals that buyers fare better, and are more satisfied, than sellers
Backorders Have Always Been With Us
BACK IN THE DAY, as people say nowadays, initial order fill rates, defined as the percentage of customer orders shipped complete in less than three days
Hot New Markets in Global Fulfillment
At first glance, this may not seem like the best time for a company to expand its operations and fulfillment globally. Worldwide economic woes, uncertainty
The Big App
The minute she walked into my office, I knew she was trouble. Trouble, with a capital T, and that rhymes with C, and that stands for CRM. Before I even
Good Vibrations
The old adage You get what you pay for is apt in the case of radio frequency identification technology. Although it isn’t cheap, RFID has tremendous potential
Performance Benchmarks
As an operations executive, you are responsible for not just one activity but several in your distribution or fulfillment operation. The areas you manage
Post-War Strategies
The war in Iraq is over, consumer confidence has improved somewhat, and retail sales are picking up. So can we hurry up and go back to the way we were,