Five Aces

| Curt Barry

Business is no game, and it’s too important an activity to leave the results to chance. An ace in the hole is hardly cheating; instead, it’s a reserve

Attic Treasures

| David Pluviose

When Smithsonian Business Ventures sent out RFPs to outsource its catalog and online fulfillment last year, the competition was so fierce that the final

Window Shopping

| Rama Ramaswami

X-box or XP? For the average consumer, the choice is obvious. But for retailers, the next big thing in the systems arena may well be Windows XP Embedded,

ICE Flow

| Ernie Schell

Although object-oriented, component-based (OO/CB) systems development has rarely lived up to its promise, iCentrix in Salem, NH, has done an outstanding

Easy Access

| Brad Cleveland

Easy assembly. Easy access. Easy on, easy off. We’re so accustomed to these clichs that the word has lost much of its meaning. Yet it is at the core of

Scholarly Pursuits

| Barbara Arnn

Rust never sleeps, and learning never stops. These adages are as true for members of the supply chain industry as for any other, at least for managers

Fast Forward

| Rama Ramaswami

We won’t be talking about e-business next year, declares Gartner analyst Jeff Roster. Huh? We knew dot-coms were dying, but have they gone forever? Take

Royal Flush

| Peter Counihan

Even seasoned cardsharps know that at some point, sleight of hand isn’t going to give them a strong suit there’s just no substitute for luck. But check

opinion & response

| MCM staff

Newbie Gives His Props We just started receiving Catalog Age, and I have to tell you that it’s the most comprehensive magazine serving the retail, Internet,

Madame Butterfly

| MCM staff

Commenting on Truffles and Trash (O&F, June 2002, p. 6), a reader wrote, Have you seen the BBC special ? This four- or five-part series reviewed how ideas