Orvis: Old Dog with New Tricks
Having been around since 1856, Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer has spruced
Operations & Fulfillment
opinion & response
Somewhat Morphed at Us I’m sure you can imagine my surprise when I saw the article America’s Shopping Mall Morphs into Catalog Group in the January issue,
Opinion and Response
A Gaffe of Biblical Proportions I would like to respond to your Backword item (Sell Me, Don’t Save Me, January issue) regarding our use of the Biblical
Storehouse: Stockpiling Stuff
Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management
RADIO ACTIVITY
Radio frequency has begun to revolutionize warehouse operations, and its application to truck fuel management is no exception. When fuel management systems
36-24-36
Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul.
Operations and Management: To Lease or to Buy?
Like consumers shopping for a car, catalogers often debate whether to lease or buy a new piece of equipment for their distribution centers. Sure, you
Working Gear: Catalog/Order Management Software Review 2002
Just as direct-to-customer software has become a mature product, the recession is causing slower sales, fewer installations, and layoffs and reorganizations
Vanilla Days
Three components are crucial to defining requirements for a new software application: 1) documenting existing processes; 2) assessing the functionality
Storehouse: Sofa Unfurls Bed, Chases Woman!
In a retail environment where the pinnacle of customer service is a no-questions-asked return policy, the challenges of handling retail returns can become