Mitigating Hefty New Parcel Shipping Surcharges this Holiday Season

| Jennifer Doles

Parcel shipping services will be in high demand for peak holiday season as more consumers are shopping online in the midst of COVID. And a new wave of peak surcharges from major carriers poses a significant burden for ecommerce shippers – and they’ve already hit. Here are ways to mitigate the costs coming into peak season.

What’s Employee Turnover Costing Your DTC Fulfillment Operations?

| Curt Barry

How much does absenteeism and employee turnover cost your DTC fulfillment operations? How do you stack up? To identify the problems, do you have formalized reporting statistically of employee absenteeism and turnover? As you research your turnover rate, here are some key points to take into consideration.

USPS Louis DeJoy feature

USPS Head DeJoy Facing Heat from Congress on Agency Changes

| Mike O'Brien

The House approved a $25 billion relief package for the beleaguered USPS, a measure not expected to pass muster in the GOP-led Senate, as new Postmaster General Louis DeJoy is undergoing intense scrutiny in Washington over changes he is initiating. A second hearing before a House panel is scheduled for today.

Amazon FC exterior

What Sellers Need to Know About Fulfilling Amazon Marketplace Orders

| Jeff Jones

Third-party sellers sold on average more than 6,500 products per minute on Amazon Marketplace in the past year, with over 450,000 sellers utilizing Fulfilled By Amazon (FBA). In recent months, however, FBA has been placing restrictions due to pandemic volumes. One option is using Merchant Fulfilled Network (MFN); here’s how it works.

FedEx ground stepvan

FedEx Adds Peak Surcharge, Joining UPS and USPS

| Mike O'Brien

FedEx as expected added peak surcharge fees onto its pricing schedule for an expected blowout peak holiday season this year, adding up to $2 per package for the SmartPost final mile service and up to $5 per package for the next-day Express service. UPS and the U.S. Postal Service have already announced their peak pricing.

USPS delivery vans

USPS Calling for First-Time Peak Season Surcharges on Parcels

| Mike O'Brien

The U.S. Post Office is taking the unprecedented step of seeking a peak surcharge in anticipation of huge holiday demand for ecommerce parcel shipping. If approved the increases would take effect from Oct. 18 to Dec. 27, ranging from an additional 24 cents to $1.50 more per package, across all its products.

New MCM Content Series Addresses Workforce Management Issues

| Mike O'Brien

For those overseeing ecommerce and direct-to-customer operations and fulfillment, Multichannel Merchant is launching a new subscription content series, “The Ecommerce Workforce Management Insider.” Each month we’ll bring you insights and viewpoints from experts in the retail, ecommerce and provider communities.

C.H. Robinson on mobile phone

C.H. Robinson and TaskRabbit Team Up for SMB Ecommerce Shippers

| Mike O'Brien

Major logistics and shipping firm C.H. Robinson has added a parcel option to its Freightquote self-shipping tool to better service small-to-medium-sized businesses, while also partnering with project crowdsourcing provider TaskRabbit to give them access to ecommerce fulfillment services. The combination is an industry first.