speed to customer delivery guy feature

Improving Speed to Customer: Winning in the Face of Headwinds

| Mike O'Brien

How are you addressing speed to customer in a challenging environment? Multichannel Merchant brought together executives in transportation and logistics from top companies — GNC, Best Buy, Vermont Teddy Bear, Crutchfield, DSW and Saddle Creek Logistics Services — for a virtual Think Tank forum on the subject.

FedEx Express truck feature

FedEx Q3 Results Hit by Omicron, Volume Dropoff

| Mike O'Brien

FedEx delivered strong revenue and profit for the third quarter, but the latter was below analyst expectations, and volume was negatively impacted by the Omicron variant to the tune of $350 million between Express and Ground, a falloff the company said began rebounding in February.

Dronamics black swan tarmac feature

Dronamics Expands Cargo Drone Network in Europe

| Mike O'Brien

Belgium-based Dronamics, maker of a long-range cargo drone that can carry up to 770 lbs. of payload, is expanding its network by adding two new “droneport” locations at airports in Germany and Denmark, creating a total of 42 locations in 14 European cities. A partnership with DHL in APAC calls for deployment of 4,000 drones.

FedEx driver holiday snow feature

FedEx Contractors Blame Company for Peak Losses

| Mike O'Brien

A disgruntled group of FedEx Ground contractors are blaming the company for losses this past peak season due to investments in leased vehicles and temporary staff for a massive holiday deluge that never materialized, the Wall Street Journal is reporting. More than 800 of FedEx Ground’s 5,000+ contractor firms signed onto the letter.

Shippo logo feature

Shippo Goes Native with Shopify Integration, Investment

| Mike O'Brien

Shippo, a provider of shipping software, has created an API integration with major ecommerce platform company Shopify, making its tools natively available to millions of Shopify merchants, a process that is being accelerated by a major investment from Shopify. Much of the initial focus is on expanding in European markets.

Creating Peel-Off Stacks at Port for SMBs

| Mike O'Brien

Peel-off stacks, dedicated piles of 50 containers or more, are a great port congestion solution if you’re a mega shipper like Walmart, but less so if you’re an SMB. But now smaller players can have freight consolidated to create peel-off stacks. Bryn Heimbeck of Trade Tech talks about a pilot project at the port of Los Angeles/Long Beach.

LTL warp founders

Warp Looks to Optimize LTL

| Mike O'Brien

Warp, providers of a software platform connecting smaller middle mile carriers and cross-dock facilities with SMB shippers, has exited stealth mode with a $2.4M seed round as it expands to more markets, working toward its vision of a coast-to-coast LTL network. One of the co-founders also started hot last mile startup AxleHire.

Ecommerce Operations Technology Summit 2022 lake skyline feature

Ecommerce Operations Technology Summit 2022: It’s All Here

| Mike O'Brien

It may be cold outside this Valentine’s Day, but things are starting to heat up for Ecommerce Operations Technology Summit 2022, to be held April 12-13 at the Hilton Orlando Lake Buena Vista, Disney Springs Area as we celebrate our 10th anniversary. Photo credit: Mick Haupt on Unsplash

MCM CommerceChat podcast

Supply Chain Crisis: Applying Long-Term Thinking

| Mike O'Brien

Abe Eshkenazi, CEO of the Association for Supply Chain Management (ASCM), said organizations need to take more of a long-term, systemic view vs. short-term fixes in response to a crisis. In this MCM podcast, Eshkenazi stresses the need for better visibility to read demand signals, and consideration of upstream/downstream effects. of efforts in any one node.

UPS Sees Record Profit, Peak Volume Inches Up

| Mike O'Brien

UPS saw package volume increase by a below-projection 0.2% in Q4, higher in the beginning and lighter at the end, as the Omicron surge, the pull-forward of shopper activity and retail inventory challenges weighed on the key metric, the company said in its fourth quarter call. Amazon represented 11.7% of its business in 2021.