GETTING YOUR GOODS ACROSS THE GLOBE
One Day it Happens: Your first international order. You didn’t market to that country. You didn’t solicit the business. But here it is. And you have to
Shipping
Newgistics Acquires Cornerstone Shipping Services
Returns-management system provider Newgistics on Feb. 11 acquired Milan, IL-based small-package shipping software supplier Cornerstone Shipping Services. The combined company will be known as Newgistics.
Will DHL Stay the Course in the U.S.?
With at least two major investment banks pushing for Deutsche Post to pull DHL out of North America, multichannel merchants may be wondering about the fate of DHL Express US.
Ship-Shape
Touch of Class didn’t have the worst return rate, but 11% was bad enough. So the home decor cataloger started a quality assurance program. And it has
Rising Transportation Costs –and What To Do About Them
For most multichannel merchants, transportation of goods is the highest operational expense. Inbound freight costs for domestically sourced product typically range from 2%-4% of gross sales, while for imported product, inbound freight costs 6% to 12% of gross sales.
The Fulfillment Doctor on… The Price of Free Holiday Shipping
What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers?
Port Tracker: Container Traffic Drops Below Last Year
Traffic at the major retail container ports dropped below last year
Lillian to get even more personal
It’s no secret that Lillian Vernon takes pride in personalization. After all, the venerable gifts and housewares cataloger was founded 56 years ago around
Are Two Carriers Better Than One?
When it comes to striking a balance between controlling costs and maintaining service levels, is it better to use multiple carriers or a single carrier? That question is becoming increasingly relevant, thanks to dramatic rate hikes and frequent changes in the parcel industry. Both approaches have merit, but to determine what
The Fulfillment Doctor on….Improving Outbound Freight Contracts
Question: My outbound freight to ship packages now exceeds my direct labor costs. I can