Effective customer data management is par for the course in the call center, so data protection is critical. Unfortunately, traditional browsers often lack necessary security controls, leaving data significantly vulnerable to cyber threats. You need a solution that not only provides necessary security controls but also enhances the UX while streamlining processes to increase productivity and efficiency.
Fabric, a provider of cloud-based headless commerce architecture, has raised $43 million in a Series A round led by Norwest Venture Partners, with additional participation from Redpoint Ventures and Sierra Ventures, coming months after its $9.5 million seed round. Funds will be used to expand its engineering, product and sales teams.
In order for blockchain to succeed on a global scale in the transportation of goods, an open source standard will be required, according to a FedEx executive who heads up a blockchain alliance working toward that goal. The first standard of the Blockchain in Transport Alliance, on shipment location tracking, was published in March.
The advent of blockchain technology as a tool to enable secure, accurate sharing and verification across entire supply chains is fast approaching, moving it beyond the realm of Bitcoin transactions, attendees were told at Home Delivery World in Atlanta.
Nearly a decade after filing for bankruptcy, Circuit City plans to make a comeback that includes a relaunched website on Feb. 15 and some limited brick-and-mortar locations. Here is how the new relaunch will change the way customers shop this iconic brand.
Making it easy for customers to shop your brand and get what they want when they want and how they want is the name of the game for retail today. Here are four ways brands are using IBM’s artificial intelligence technology, IBM Watson to connect to customers.
There are plenty of good reasons why many retailers haven’t moved data processing to the cloud yet. Many have decades of legacy systems built up, including data processes that may have taken years to architect. See what the challenges are for many retailers and what is holding them back.
The more things change, the more they stay the same. This is certainly the case when it comes to digital marketing trends in 2016 and beyond. See what each of these trends are and how each of them are shaping the retail industry.
The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson.
When selecting a new OMS, WMS or POS system for your DTC operations, which makes most sense: Cloud-based or on-premises installed?