Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.
Saks Fifth Avenue
Jetblack, Walmart’s new invite-only, personalized shopping service aimed at busy moms in Manhattan and Brooklyn, allows members to get same-day orders fulfilled by texting them in, at $50 a month. It’s the latest example of the beast of Bentonville seeking to go upmarket and out-innovate main rival Amazon.