Saks Launches Off 5th Ecommerce Site

| Daniela Forte

Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September. Here is what the company has planned for their ecommerce site.

eBay Acquires Shutl to Beef Up Same-day Delivery

| Tim Parry

eBay has acquired U.K.-based same-day delivery courier service Shutl, and will use the acquisition to boost its eBay Now to 25 markets by the end of 2014. Financial terms of the Oct. 22 deal have not been disclosed.

Free Shipping: An Ecommerce Headache or Opportunity?

| Darren Hill

Ecommerce companies that invest in shipping extras, such as speedy delivery times, vast fulfillment networks and free shipping are seeing surprising returns through customer loyalty, referrals and positive reviews. So what’s holding the rest back?

Balancing Innovation and Execution in Holiday Retail

| Jonathan Levitt

Smart retailers have been preparing for Holiday 2013 for months, putting new omnichannel shopping experiences in place to entice customers to their sites and stores. Done right, online-offline initiatives – such as in-store pickup, mobile apps, and in-store kiosks – herald a rebirth of retail. But done badly, omnichannel programs alienate shoppers and damage your brand.

Amazon Lockers Removed from Staples and RadioShack

| Daniela Forte

After a one year test program, Amazon has decided to remove its lockers from both Staples Inc. and RadioShack Corp. Both retailers have said the delivery program either didn’t meet it’s criteria or match up with its fulfillment strategy.