Upwardly Mobile
World events have slammed us so hard in recent years that we no longer have the time or resources to indulge in Big Ideas. But in a buyers’ guide, with
Shipping/Delivery
opinion & response
Quote Clarification While I enjoyed Mark Del Franco’s article on list exchanges (The Dos and Don’ts of List Exchanges, Aug. 1), I have to take issue with
Selecting Order Management Systems
There’s something about software that turns the sanity switch to in the minds of many otherwise sensible individuals. People who would never presume to
Parcel Shipping Consolidators Change Hands
Two leading catalog printers, RR Donnelley and Quad/Graphics, in August found buyers for their respective parcel shipping consolidation businesses, RR
Transplanting the Contact Center
In June 2003, Gardener’s Supply Company (GSC) celebrated its twentieth year in business by deciding to remodel its corporate headquarters in Burlington,
Cultivating Happier Returns
For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from
opinion & response
Military Mailer Supports Our Troops Whether you’re in favor of or opposed to the war in Iraq, most people try to be supportive of the U.S. soldiers serving
Alloy Reassigns CFO For Possible Spin-off
With an eye on spinning off its catalog business from its marketing and promotions division, New York-based Alloy on Aug. 5 named chief operating officer Jim Johnson chief financial officer.
opinion & response
Getting All Political on Us While I generally appreciate and certainly learn much from my subscription to Catalog Age, I wanted to bring to your attention
A Matter of Tone
Complaints of color discrimination may constitute an emerging trend in workplace discrimination claims. An article in the May 2004 issue of the Mailing