Red Envelope’s redo

| Jim Tierney

Hoping to reverse its lackluster financial performance, Red Envelope last fall quietly revamped its brand. The gifts cataloger relaunched its Website

Merge/purge for small mailers

| Gina Valentino

You know you have to combine multiple lists and run them through software to single out duplicate records before a catalog mailing. But the merge/purge

Victoria’s story

| MCM staff

When Victoria’s Secret Direct opened a new, state-of-the-art distribution center in August, the women’s apparel merchant no doubt figured it would have

Sears still seeking Restoration

| Jim Tierney

It looks like Sears Holdings Corp. is gaining ground in its quest to acquire Restoration Hardware for $269 million. Restoration Hardware at press time

A slight rebound in October

| Tim Parry

After months of posting declining volume, Catalog Tracker bounced back sort of. The service of Greenwich, CT-based list service provider Direct Media

Third quarter gets down to business

| Jim Tierney

For the dozen business-to-business merchants and computer products marketers tracked by Multichannel Merchant, the third quarter brought strong revenue and income gains.

THE IMAGE MAKER

| Jim Tierney

The once-iconic brand Sharper Image has in recent years become about as passe as the razor scooter it rode the decade in on. After peaking at $760 million

Branding Alchemy

| Andrea Syverson

We already know that these gestures are created by many marketers, merchants, creatives, and customer care folks, who all contributing actions on a daily