The Abacus Indicator: Government is Good

| MCM staff

According to the Abacus Indicator from Broomfield, CO-based cooperative database provider Abacus, government contacts had the highest average order size and highest spending per contact in business-to-business transactions last year, followed by heavy industry, health, education, finance and insurance, and business and legal, respectively.

Building Your House File Through Promotions

| MCM staff

Offering promotions to customers can increase orders and revenue, says Bethany Beach, DE-based catalog consultant Steve Lett. Promotional offers to prospects can help build your house file, because they tend to increase response rates. As catalogers try to do what they can to generate more business, promotions are becoming more popular.

31 Ways to Better Circulation Through the Merge/Purge

| MCM staff

Mailers often overlook circulation details going into the merge/purge. But by working with your service provider before and after the merge/purge process, you can improve response and squeeze extra profits from your mailings. Skeptical? Answer these 31 questions, then check your results says Jim Coogan, president of Sante Fe, NM-based consultancy Catalog Marketing Economics.

When Is it Time to Rebuild a Model?

| MCM staff

Database models tend to be remarkably resistant to nondramatic changes in creative and price, says Jim Wheaton, a principal in Chapel Hill, NC-based Wheaton Consulting Group. Therefore, as long as the fundamentals of your business remain reasonably stable and there is no change in the structure of the source data, models are likely to retain their potency for years.

Prospecting for Results

| Michelle Farabaugh

The holiday season is the most important season for prospecting for most consumer catalogers. Traditionally, prospecting was primarily a matter of mailing to names from rented or exchanged lists.