Millennials are driving a new era of demand for digital performance excellence. Eighty-one percent of millennial-age smartphone and/or tablet owners across all countries say they will abandon transactions and shop elsewhere if a mobile site or app is is buggy, slow or prone to crashes.
Until recently, merchants could succeed during the holiday season with a one-size-fits-all approach. But merchants can succeed at one-to-one selling during the holiday season by putting systems in place now to deliver personalized messages at opportune junctures on the path to purchase.
overstockArt.com has launched an ecommerce website that has replaced its 12 year-old flagship online store. See what updates were made to the new site.
For many ecommerce companies, their website is the primary sales channel, means of customer communication and marketing vehicle. Here are ways to keep your ecommerce customers.
Holiday marketing campaigns appear to start earlier every year, both in-store and online, and it seems that the larger omnichannel retailers are leading the way this year.
While good online reputation management is important for all businesses, it is particularly critical for ecommerce business owners: their online reputation is indistinguishable from their brand.
True Religion’s bold new ecommerce site expands the opportunities for shoppers to interact with its brand and purchase the clothing that they love.
Cart abandonment rates have remained surprisingly high, and represent an enormous revenue opportunity for merchants that improve their checkout experience. In this report, you will learn how to improve your ecommerce checkout and grow revenue and gain customer trust.
It is all about customer service for eyeglass startup Glasses.com, as the company looks to go above and beyond the call in creating a great experience. See what Glasses.com is doing for the customer.
DirectBuy, the buying club that provides members with exclusive access to over a million products from hundreds of brands without hidden retail markup, continues its multi-year makeover with the launch of the all-new “My DirectBuy” member website.