Technology Archives - Page 7 of 9 - Multichannel Merchant

Boost YouTube “Watch Time” with User-Generated Video

January 14, 2013 | Dr. Melody King

Your site visitors like to see what other shoppers are saying about your products, since they’re theoretically honest opinions coming from outside the business. User-generated videos are usually informative and often funny, which can compel viewers to stay tuned longer. To leverage this approach, you need to encourage customers to submit their own videos to your YouTube channel and your website, and you need to manage this content effectively.

Windsor Circle, Inc. Closes $1 Million+ Series A Funding

January 6, 2013 | MCM staff

RTP-based Triangle Angel Partners (TAP) was the newest funding group to join existing investors, including Idea Fund Partners and Bruce Boehm, formerly of US Venture Partners, in Windsor Circle’s Series A funding round, which includes $685,000 of funds recently raised, plus the conversion of a Convertible Note of $405,000.

3 Predictions for Small Merchants in 2013

January 3, 2013 | Fred Lizza

During the last year, we

3 Big Ideas Retailers Won’t Achieve by 2013

December 28, 2012 | Dan Darnell

Looking back at 2012, a handful of trends have dominated headlines in the ecommerce and retail space. These include the so-called omnichannel experience for consumers across all touchpoints, heightened privacy concerns and the use of big data to increase customer engagement and drive sales. While progress has been made in all three areas, none of them will come to fruition by the end of 2013.

10 Tips to Build a Multichannel B2B Ecosystem

December 28, 2012 | Michael Chuma

Building a multichannel ecosystem without upsetting existing channel relationships is a real challenge that requires balancing the concerns of referral and resale partners with the needs of end-customers. Aside from channel conflict, internal resistance can also make the transition difficult.

Same-day Delivery Transforms Retail

December 18, 2012 | Erin Lynch

While various shipping options such as same-day delivery and in-store pickup are becoming common place for many retailers, the concepts are beginning to change the way consumers shop. Here are a few tips from Shop.org on how to master your fulfillment options to best meet your customers needs.

4 Ways to Keep Your Online Brand on the Nice List

December 17, 2012 | Eric Bosco

This holiday season and continued into 2013 could be the year to execute sophisticated target campaigns. But what if you are a family-driven brand worried about protecting your image? Here are four tips that you can take in order to protect your online reputation while reaping the rewards of automation.

Innotrac Releases SmartHub Findings on Ecommerce Experience

December 14, 2012 | MCM staff

Innotrac Corporation announced the results of its latest SmartHub eCommerce benchmark analysis, which was based on a sampling of orders placed in August of this year. The report evaluated over 100 merchants across 56 data points, tracking the entire eCommerce experience from ordering, to shipping, packaging, customer service, and returns.

Honeywell to Acquire Intermec for $600 Million

December 11, 2012 | Erin Lynch

Intermec, a provider of data capture and information management solutions, announced that an agreement is in the works in which technology and manufacturing firm Honeywell International will acquire Intermec for $600 million. The deal is expected to go through by the end of the second quarter 2013.

Remote Language Translation: Strengthen Your Cross-Channel Customer Support Strategy

December 11, 2012 | Liz Elting

In order to keep customer retention, retailers need to focus on customer satisfaction. As retailers become more global, it

1 … 5 6 7 8 9