6 Tips to Prepare Your Ecommerce Site for Holiday 2012
For some ecommerce companies, the impending holiday season can feel more like a foreign invasion than a golden sales opportunity. ut just a few timely tips can help turn this year
Ecommerce
3 Ways to Managing the Complexity of Site Search
Now that more consumers rely on the search box as a means of browsing your online storefront, site search has become an even more critical feature for online merchants. Particularly with the rise of mobile devices and tablets, customers expect to find their product quickly, and a short and swift path once they arrive at your site to get to the
7 Steps to Avoid Shopping Cart Abandonment
As you dive into the analytics, you notice that there are too many potential customers abandoning their shopping carts. There are ways you can take to drive up sales and significantly reduce shopping cart abandonment. Here are seven steps that we recommend to our clients that have been proven to work.
Ecommerce Returns From the Grave
Ecommerce numbers took a hit during the 2008 recession. But annual ecommerce sales have grown since then, and are expected to reach $224.2 million in 2012. This infographic from Fifth Gear illustrates that growth… and also reminds us who’s in the ecommerce graveyard.
Amazon and eBay Offering Same-Day Delivery
As we reported last month, same-day delivery appears to be the next step for ecommerce giant Amazon.com. According to published reports, Amazon is now offering a same-day delivery service, as is ecommerce rival eBay.
No Cart Left Behind: Why Shoppers Aren’t Following Through on Online Purchases
The art of window-shopping isn
Is Your Site Tablet-ready? Your Holiday Success Depends On It
Tablets trump smartphones both in terms of growth rate and absolute magnitude of ecommerce. The growth in tablet commerce has come without merchants optimizing their site for the device. They haven
Godiva’s Online Marketing Manager on Driving Customer Satisfaction
Kareen Balsam, Godiva
Twit-bits: Best Buy’s Buyout Bid and NASA Comparison
Best Buy had an interesting day in the Twittersphere on Monday, but it had nothing to do with the tweets it produced on its own behalf. Several tweeters shared links to articles about the confirmed buyout offer by company founder Richard Schulze, and others noticed that Best Buy employees may have been moonlighting in a certain control room.
9 Tips for Effective Live Chat
So just how do you make live chat work successfully for your company? We have nine tips to show you how to master the contact center art form.