How Moms Behave Online

| Stuart Larkins

Search is a self-targeted channel, and enables consumers to raise their hand and ask for information. But some merchants have found it difficult to integrate search into a more traditional branding program built on demographics or other targeting, where messages are typically pushed to the consumer.

Borders to run its own site

| Tim Parry

Borders is breaking away from online giant Amazon.com. During a session at National Retail Federation’s annual conference last month, Borders vice president

Secrets of Natural Search

| Brian Klais

Let’s say your wife is an avid hunter. You decide to surprise her by tracking down a pair of specialty hunting socks to keep her feet warm. You have no

Five truths for e-commerce

| Jim Tierney

Online retail has shown extraordinary growth since 2002, according to Sucharita Mulpuru, a retail analyst with Forrester Research. And despite media naysayers,

Give Me MySpace

| Ken Burke

If you think online social networking is all about fun and games, you’re missing the boat. Social computing strategies represent a new frontier of marketing,