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Ecommerce

Seed Catalog Customers Embrace the Web

January 26, 2008 | Jim Tierney

For more than a century, gardening enthusiasts have relied on their trusty seed catalogs to plot out their plantings.

Social Media and Customer Care Managers, Part 2

January 23, 2008 | Linda Schellenger

Social media and word-of-mouth marketing now have a big impact on the customer care industry.

Live From NRF: Borders Taking Control of Website

January 17, 2008 | Tim Parry

New York

Social Media and Customer Care Managers, Part 1

January 16, 2008 | Linda Schellenger

The critical news for the customer care industry is that word-of-mouth marketing has found a brighter beam on the radar screens of marketing professionals in recent years with the growth of new and social media.

Crafting An Efficient Photo Shoot

January 3, 2008 | MCM staff

Photo shoots are time consuming and expensive, so it

When less equals More

January 1, 2008 | MCM staff

At some point, every marketer has asked this question: If I send more e-mail, can I expect a greater return? Conceptually, more e-mail means more eyeballs,

Little tweaks pay big for Skinner site

January 1, 2008 | Ken Magill

If there are two constants in direct marketing that have translated to the Internet, they are that people never do what we think they’ll do, and that

Getting Serious About Cyber Mondays

December 20, 2007 | Cam Balzer

Multichannel strategies could help a lot of marketers extend their Cyber Monday success from this year much deeper into next year

Getting Serious About Cyber Mondays

December 19, 2007 | Cam Balzer

In his Nov. 26 NY Times article,

The Hunt for E-mail Relevance

December 18, 2007 | John Rohloff

The secret to relevant e-mail marketing is no secret at all: It begins with understanding your customer through the data you have gathered.

And the most valuable data of all may be the activity information you gather every time you send an e-mail. But are you doing this? Many marketers

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Webinars

Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

High-Touch Returns Become Point of Differentiation for 3PLs

Goods-To-Person E-Fulfillment Technology: Flexing Along With Demand

Foreign Trade Zones: A Hidden Gem for Retailers

Automation and Robotics: Moving Past Limitations to Gains

Shipping Capacity Management: The Outlook for 2022 Peak Season

Blogs

Content-Based Marketing: A Post-Cookie Evolution

Generative AI in Customer Service: A Balanced Blueprint

Why Digital Wallets are The Key to Modern Loyalty Marketing

ESG and Your Supply Chain: 3 Steps to a Streamlined Strategy

Retail Cyber Threats: 5 Ways to Protect Your Business

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