3 Tips For Mobile Checkout Forms

| Tom Mucklow

With online shopping rates continuing to surge, retailers are leveraging new and creative ways to reach the growing number of mobile shoppers. Here are three tips to make your mobile checkout an easy experience for your customers.

ecommerce, ecommerce security, credit cards, credit card payments, online security, data security, PCI, Payment Card Industry, payment card data, PCI standards, online payments

A Guide to Combating High Credit Card Decline Rates

| Jasmine Brown

For an online merchant, the most important measure of success is almost always the conversion rate: the more customers complete the checkout, the higher your revenues. But there is an equally significant metric that many merchants struggle with, that can impact your business: decline rates. Here are some ways businesses can combat credit card decline rates to ensure success.

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

4 Ways to Take Advantage of the Booming Ecommerce Market

| Nathan Jones

Online retail is expected to grow 8-12% this year (3x higher than the wider industry growth) with sales predicted to be between $427 and $443 billion, according to the National Retail Federation. This means that online retailers need to be on their A game now more than ever, especially focusing on seamless branding, efficient automation and stellar customer service. Here are four strategies to keep in mind when examining the marketing and shipping aspects of your business.

Dragon Boat

Amazon Shuts Down Quidsi

| Jasmine Brown

Amazon announced it is shutting down Quidsi, the parent company to ecommerce sites Soaps.com, Diapers.com and others. See what this will mean for the ecommerce sites under the Quidsi company.

customer service, customer experience, call center, customer service reps

How Retailers Can Better Leverage Vendors

| Jasmine Brown

Take a moment to think about your ideal customer. The easy answer might be “the person who spends the most money,” but there’s really so much more that composes an ideal customer. Here is how you can choose the right vendors to fit all the needs of the customer.