Returns, returns policy, holiday returns, retail, online retail, ecommerce, ecommerce fulfillment, operations and fulfillment, shipping/delivery

Return to Sender: Making Package Returns Easy

| Amine Khechfe

Sometimes an item doesn’t fit, it doesn’t match and sometimes customers simply just change their minds. Whatever the reason, returns are business critical and can affect the customer experience. Here are a few tips to help you “up” your returns game.

FedEx, UPS, FedEx Ground, FedEx Express, FedEx Smartpost, FedEx Freight, ecommerce fulfillment

FedEx Plans Massive Distribution Center in Palm Springs

| Erin Lynch

FedEx is in the midst of planning a “massive distribution center” located in Palm Springs, CA which would sort thousands of packages a day and employ approximately 300 workers. The facility would function as a regional distribution center serving the Coachella Valley.