Study Finds Consumers Love Brands that Love Them Back
More than half of consumers surveyed feel that brand loyalty depends on the experiences brands create for them.
Global
New Aritzia Ecommerce Site to Augment In-store Experience
Acquity Group has launched of Aritzia.com for fashion retailer Aritzia. The new website complements Aritzia’s broad brick-and-mortar presence and delivers a compelling digital experience to the company’s fashion-savvy shoppers.
FiftyOne Global Ecommerce Rebrands as Borderfree
FiftyOne Global Ecommerce has rebranded as Borderfree in an effort to further emphasize the company’s ongoing mission to enable U.S. retailers to transact with consumers in every corner of the … Continue Reading →
SmartHub Ecommerce Study Releases Cyber Monday Results
SmartHub® eCommerce Study Releases Cyber Monday Results (via PR Newswire) ATLANTA, April 11, 2013 /PRNewswire/ — Innotrac Corporation (NASDAQ: INOC), a best-of-breed commerce provider integrating digital technology, fulfillment, and contact center … Continue Reading →
Contextualized Video Optimizes Customer Experience
In order to maximize the value of digital experiences, marketers need to embrace one of the most effective ways to shape customer experience: well-placed, well-timed, online videos.
Amazon’s Cure to Short-Term Thinking in Business
Jim Tompkins, CEO of Tompkins International, explores the main symptoms associated with the current plague of short-term thinking, how companies can begin growing again, and how the “Amazon Cure” and Jeff Bezos’ focus on innovation and investment help create long-term value.
Fraud Management Tools Have Several Benefits
Fraud management tools have several benefits, according to a whitepaper by FirstData. For example, fraud management tools allow merchants to quickly adjust their scoring and resolution parameters in order to … Continue Reading →
5 Factors Reshaping Ecommerce Today
Mobile, social, globalization, cloud and legacy order management systems all have a common goal: delighting the customer and earning their trust, according to a blog post by Louis Columbus on www.enterprisingirregulars.com.
MCM Outlook 2013: Operations and Fulfillment
Big challenges face B2B and B2C merchants as they try to keep up with the always-connected customer. As a result, around-the-clock direct-to customer activity has made fulfillment and contact centers even busier. As behind-the-scenes activity increases, merchants are doing their best to keep their processes flowing.In this MCM Outlook 2013 report on Operations and Fulfillment, you will learn:
Myths & Misconceptions of Selling on Amazon: Best Practices for Doing it Right
Join Gina DeFrank, ChannelAdvisor’s Amazon Product Owner and Business Analyst, as she discusses and debunks the misconceptions of selling on Amazon. She’ll walk you through how to get started and how to do it right, and key ways to improve your performance on Amazon.