Triggers: When to Mail

| David Bancroft Avrick

For years everyone in the industry has conducted seasonal tests. The professionals know the best times to mail depending on whether they’re mailing a women

Legislative Update: DMA Finds Do-Not-E-mail Friend in the FTC

| Tim Parry

During a legislative update for members of the Direct Marketing Association’s Lists and Database Council earlier this month in New York, senior vice president of government affairs Jerry Cerasale said that the Can-Spam Act of 2003 should preempt commercial “do not e-mail” laws that are popping up in several states.

Five Trends to Drive Direct Marketing

| Sherry Chiger

Marketing productivity is down, and marketing resistance is up. It’s tough to disagree with the statements that Craig Wood, group president of marketing research firm/consultancy Yankelovich, made in the beginning of his luncheon keynote speech at the Kansas City Direct Marketing Days on March 7.

Five Trends to Drive Direct Marketing

| Tim Parry

Neural network models have been around since the 1940s, but most marketers still find them a bit of a mystery. The term can be sexy and threatening at the same time, but marketers still need to know when

Nine Tactics for Building Your List Income

| Chris Montana

Chris Montana, senior vice president of Hackensack, NJ-based marketing firm Mokrynskidirect, gives MULTICHANNEL MERCHANT readers nine things to think about when building their lists and income in 2006.

Buyer Remails Are the Juice

| Jim Coogan

Top management always wants to grow sales without hurting profitability. The most reliable circulation tactic to grow sales and profitability at the same time is to increase the frequency of remailing the best segments of your buyer file. Here

Three Ways to Ensure That You’re Looking at the Right Contact

| Bill Singleton

In business-to-business marketing your models can be misleading because one large company can have many contacts interacting with you in different ways. If you run your model at the contact level you might overstate or understate the value of any one contact and miss the overall value of the company or mail the wrong people.

How to Check an Invoice

| MCM staff

There are several things on each invoice that you should always check to be sure that there are not any errors that could end up costing your company additional expense.