What System Integrations Are Critical to OMS Implementation?
Everyone would prefer to have all Order Management System (OMS) functionality in a single system. Learn what system integrations are necessary to successfully implement your OMS.
Marketing
6 Tips for Choosing Greener Paper
In this age of environmental friendliness, here are some paper selection tips to keep in mind.
Glendale Acquired by Capital Resource Partners
Private equity firm Capital Resource Partners has acquired Glendale, a direct marketer of ceremonial uniform accessories and parade equipment worn and used by the military, police and fire departments, schools and organizations.
Customer-centric Retail Model Starts in Marketing
Creating a customer-centric retailing model begins in marketing and involves the alignment of all departments all equipped with specific plans of action.
Gain Critical Sign-offs On Order Management System Deliverables
One essential element to good project management is to have critical sign-offs on key deliverables as the order management system project progresses. Learn about examples of this that can help your order management system implementation.
Weaving Your Heritage into Your Branding Communications
No doubt, you can recall iconic products for each of these companies without seeing their bricks or clicks or printed catalog pages. You may have some of these items in your closet right now. Just how do they combine this past/present approach? Here’s a look at how these
The Top 20 Contact Center Metrics for 2012
The three main stakeholder groups are pretty obvious. The most important group is, of course, is your customer base. The second group is the senior management team. And the third group is your contact center workforce. We
2011 in Review: QR Codes Become Mainstream and Mystery
The U.S. Postal Service, which is not necessarily known for being cutting-edge, deserves credit for raising QR code awareness to direct mailers. The USPS offered mailers a 3% discount if it used the 2D barcodes in its mailings over the summer.